The HM Revenue & Customs (HMRC)
data loss fiasco is a warning to all government departments, according to
Information Commissioner Richard Thomas.
The loss of 25 million child benefit records described by the Chancellor
yesterday as an "extremely serious failure" in the department's responsibility
to the public is the third security lapse under investigation by the data
protection watchdog.
More than 15,000 records were lost earlier this month when a couriered disc
went astray, and in October more than 4000 people's details were mislaid when a
laptop was stolen from a car.
"We are already investigating two other breaches at HMRC – the alarm bells
must now ring in every organisation about the risks of not protecting people’s
personal information properly," said Thomas.
The latest problem occurred when a junior official at HMRC sent CD copies of
the child benefit database using the department's private postal system after a
request from the National Audit Office –
breaching strict HMRC procedures.
When the discs never arrived, they were re-sent – this time using registered
post – and arrived as expected.
HMRC did report the breach to the
Information Commissioner's Office, and an
independent review of the breach will be carried out by Price Waterhouse
Coopers.
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